All Posts By

mickbrady

AdvocacyLoyalty

Bespoke Facilitated Workshops

Chilli Pepper has been developing and facilitating bespoke workshops for our clients for over 18 years. These strategic workshops support brands in answering key business questions, overcoming difficult internal challenges and even developing new go to market propositions. Each bespoke…
mickbrady
1st December 2023
Awards

Chilli Pepper Comes out on Top

As published by womenmeanbusiness.com on May 16th 2023. Chilli Pepper, Ireland’s only dedicated strategic customer loyalty agency, have come out on top against some of the strongest B2B Loyalty Programmes and Initiatives from across Ireland at the Irish Loyalty & CX…
mickbrady
19th May 2023
AirlineLoyalty

Up, Up and Away

Frequent flyer programmes have been helping to wing us around the globe for more than 30 years. Now, airlines are switching their programmes from ‘miles travelled’ to ‘money spent’ in droves. We look at three of the biggest airline Loyalty…
mickbrady
6th May 2019
Custom PublishingFMCGLoyalty

Loyalty in a Fast Moving World

The FMCG sector has always been associated with a take no prisoners approach to winning and retaining customers. However, the usual discount and multiple purchase offers have proved counterproductive, eating into their bottom line and resulting in high customer churn.…
mickbrady
6th April 2019
LoyaltyMeasurementMillennials

Millennials and Loyalty

There has been much talk about the impact that Millennials “consumers reaching young adulthood around the year 2000” will have on brands’ Loyalty Programmes. We have compiled some interesting thoughts for you to consider when dealing with Millennials and Loyalty,…
mickbrady
5th November 2018