Chilli Pepper Thinking

Behind the Charm: The Irish Language in Marketing

 

Ireland comes out on top!

The latest ‘Understanding Loyalty in Europe’ report from Mando-Connect!

 

Bespoke Workshops

Supercharge your planning activities with a facilitated team workshop.

 

Dulux Trade Points

Helping Dulux Paints Ireland get closer to their customers.

 

Electric Ireland

Delivering explicit value to drive customer loyalty.

 

Redefining Loyalty

The Loyalty Performance Index helps retailers benchmark themselves
against other retail loyalty programmes in the market.

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Ireland’s only dedicated Strategic Loyalty Agency

Chilli Pepper is Ireland’s only dedicated strategic customer loyalty agency, with a strong focus on commercially sound strategies that help organisations build deeper, more profitable and more long-term relationships with their customers.

Who We Are What We Do

RECENT NEWS, THINKING & WORK

Aviva Insurance Ireland

Aviva Insurance Ireland tasked Chilli Pepper to develop a customer insight-led Loyalty Strategy that was unique and would recognise and reward their Motor and Home Insurance Customers with the right reward, at the right time, to let them know that…

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Kepak Foodservice

Kepak Foodservice tasked Chilli Pepper to develop a B2B customer insight-led Loyalty Strategy and Business Case that would help them grow their market share, and allow them to communicate directly with their B2B Customers, to influence their purchase decisions. We…

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Congratulations to Dulux

Our wonderful client Dulux Ireland and the Dulux Trade Points Programme WON ‘Loyalty Programme Marketing Campaign of the Year’ at this year’s Irish Loyalty and CX Awards, 2024.  Learn more about the multi-award winning Dulux Trade Points Programme below…

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REDEFINING LOYALTY

LET’S TALK LOYALTY: LOYALTY IN EUROPE WHITEPAPER

Leanne Papaioannou, Founder & CEO of Chilli Pepper speaks with Charlie Hill about Mando-Connect’s latest Whitepaper on European Loyalty.

 

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LET’S TALK LOYALTY: LESSONS FROM A LOYALTY EXPERT

Leanne Papaioannou, Managing Director of Chilli Pepper talks with Paula Thomas on her loyalty podcast Let’s Talk Loyalty.

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Download Ireland’s Loyalty Performance Index

This unique research model has been developed to identify loyalty winners and provide useful benchmarking data for any brands currently running or planning to embark on a loyalty programme.

Download