Bespoke Workshops

Supercharge your 2024 planning with a facilitated team workshop.


Dulux Trade Points

Helping Dulux Paints Ireland get closer to their customers.


Electric Ireland

Delivering explicit value to drive customer loyalty.


Circle K: Play or Park

Gamification changes the loyalty game completely
for Ireland’s largest fuels & convenience retailer.


Redefining Loyalty

The Loyalty Performance Index helps retailers benchmark themselves
against other retail loyalty programmes in the market.


Ireland’s only dedicated Strategic Loyalty Agency

Chilli Pepper is Ireland’s only dedicated strategic customer loyalty agency, with a strong focus on commercially sound strategies that help organisations build deeper, more profitable and more long-term relationships with their customers.

Who We Are What We Do


Aviva Insurance Ireland

Aviva Insurance Ireland tasked Chilli Pepper to develop a customer insight-led Loyalty Strategy that was unique and would recognise and reward their Motor and Home Insurance Customers with the right reward, at the right time, to let them know that…

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Kepak Foodservice

Kepak Foodservice tasked Chilli Pepper to develop a B2B customer insight-led Loyalty Strategy and Business Case that would help them grow their market share, and allow them to communicate directly with their B2B Customers, to influence their purchase decisions. We…

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Congratulations to Dulux

Our incredible client Dulux Ireland and the Dulux Trade Points Programme  won ‘B2B Loyalty Programme of the Year’ at the Irish Loyalty and CX Awards, 2023.  Learn more about the multi-award winning Dulux Trade Points Programme here…

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Leanne Papaioannou, Managing Director of Chilli Pepper talks with Paula Thomas on her loyalty podcast Let’s Talk Loyalty.

Listen Here

Download Ireland’s Loyalty Performance Index

This unique research model has been developed to identify loyalty winners and provide useful benchmarking data for any brands currently running or planning to embark on a loyalty programme.


All About Loyalty Magazine

Ireland’s only dedicated loyalty magazine, All About Loyalty, is essential reading for loyalty, retention, and content innovators who are looking to retain their existing customers and drive more loyalty from them.

Subscribe Today