Loyalty case studies - Chilli Pepper

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National Lottery

Developed a Player Relationship and eCRM Strategy for the National Lottery that was built on key customer insights and an over-arching, strategically coherent and player-oriented business case.

Kepak Foodservices

Helping Kepak to grow their Quick Service Restaurant market share and allowing them to communicate directly with their B2B Customers, helping to influence their purchase decisions.

Aviva Insurance Ireland

Helping Aviva to recognise and reward customers at key times throughout their motor and home insurance lifecycle.

Dulux Paints Ireland

Helping Dulux Paints to win by getting closer to their customers.

Circle K: Play or Park

Gamification changes the loyalty game completely for Ireland's largest fuels & convenience retailer

Electric Ireland

Delivering explicit value to drive customer loyalty

Arnotts

Creating a 'no limits' Loyalty Strategy for Arnotts' biggest fans

Bank of Ireland Global Markets

Delivering tailored customer engagement to migrate customers up the value chain

SuperValu

Examining how SuperValu shoppers wanted - and expected - to be rewarded

Coty

Coty leads the way for recommendations by building closer relationships with customers

Clients

We have worked across the full spectrum of industries – whether B2B or B2C – including Retail, Utilities, Financial Services, Healthcare and Pharmaceuticals, to name a few.

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