Customer expectations forever change. They want more from the brands they choose to shop with, they demand that companies know who they are, and, they want to be able to shop 24/7, in a way that suits them. With this…
Brands across the globe are developing loyalty programmes that re-focus their strategies on retaining existing customers and building on their loyalty. With the key objective being to build impactful long-term customer relationships with their most loyal customers, so that they…
They make most of the household spending choices; need an endless supply of products, and will keep their job for the rest of their lives. Is it any wonder that mothers are the focus of intensive brand loyalty campaigns? Building…
Thursday, the 3rd of May 2018 is a date that we’ll remember for quite some time here at Chilli Pepper. The An Post Smart Marketing Awards acknowledge and reward Ireland’s most impactful and innovative marketing campaigns, and it was a huge…