Developed a Player Relationship and eCRM Strategy for the National Lottery that was built on key customer insights and an over-arching, strategically coherent and player-oriented business case.
Circle K: Play or Park
Gamification changes the loyalty game completely for Ireland's largest fuels & convenience retailer
Creating a 'no limits' Loyalty Strategy for Arnotts' biggest fans
Examining how SuperValu shoppers wanted - and expected - to be rewarded
CHILLI PEPPER is a strategic customer loyalty agency which treats loyalty as a key commercial driver. We create meaningful customer loyalty, experience and engagement strategies that have an enduring impact on organisations and customers alike. Founded in 2005, Chilli Pepper is based in Dublin, Ireland, and services a range of forward thinking blue-chip clients.